Our HVAC Reviews

Cool connections has had to come twice. First, identifying the issue which was bigger than expected. Second visit, to provide the service. There will be a third because my home keeps throwing curve balls (truly!). Anthony has been the one who came each time. He shows that he actually cares which means so much. Rather than doing a quick fix, he is honest about what’s going on and the best route to go. As well with doing what he can in the mean time while I get other stuff in my attic worked on. My heat was broken and my home was 46 degrees. I needed other services other than just my AC, in order for my AC to function LONG TERM. He got it fixed up for the mean time so during the next few days Im not freezing. My attic was very dusty, dirty, lots of debris fell when opening it and he cleaned it all up as well, even when I said don’t worry about it! He still did. I’m grateful for such a comfortable easy process, living alone and not being an expert in these things can make stuff intimidating. By far my best experience with any contractor/maintenance/anything. Read Less

Chris was amazing! And helped us so much! He was very thorough and made sure we understand what we were getting done at the house in the price. I highly recommend cool connections and will refer your business to all my friends for a future needs. Read Less

These folks installed my new system in 2020 with the best price. Have used them for my annual check ups Show up on time within the window. All Service Techs have been great. When calling the office you get someone that is friendly and will call back if any changes in appointment the day before. Good people here. Read Less

I love that Sherri calls to remind us about services. She also called throughout the day to let me know on the techs schedule and approximate arrival time. Our tech was friendly, very thorough, and mentioned some tips for us to make the furnace/AC more efficient. After he left my husband mentioned how much better the house felt, almost immediately! We have used Cool Connections for almost 10 years and have always been pleased! Read Less