Our HVAC Reviews

I am an extremely satisfied customer of Cool Connections. They have performed annual inspections of my two HVAC units for many years, correcting any small issues on the spot. Recently, during the first week of April, one of my units was not functioning properly. The CC technician came promptly to evaluate the unit and decided that even though 12 years old, it could possibly be repaired. After considerable work, he found that there were copper pipe brazed and mechanical connections that needed repair (requiring the entire line set to be removed at considerable expense). He recommended a unit replacement which I completely agreed with. Within a few days the team of Dan and Cody came with my new unit, all associated parts, and the expert ability to remove the old unit and air handler and install the new one. The accomplished this same day. The only "glitch" was that the new unit was slightly larger than the old, and the hallway door where the air handler was located would no longer open/close properly. Dan told me that Chris would take care of that. In less than a week Chris did come and recommended options for repair and we chose the one we both liked. He returned on the promised scheduled date and did an outstanding job fixing the problem. And, at no additional charge to me. I am a Cool Connections customer for life. Read Less

The team at Cool Connections has never failed to provide amazing service. I am always happy with the quality of work completed by their outstanding crew. Don't hesitate to book your appointment and have their team keep you cool this summer. Read Less

This is a top notch service this Gary provides. He is very knowledgeable and was able to fix my AC in no time. He actually saved me money and time by knowing what to look for without having to take the cover off the unit and making up something that needed to be replaced like an the other company I used to use that always seemed to find something wrong that cost me at least a thousand each time. I was so happy that Gary was able to find the source of the problem within minutes and that he was so honest. He is now on my speed dial if I ever have any more problems. I high recommend this outfit! Read Less

I rely on Cool Connections for all my AC work. Have been using them for a few years now and I appreciate their professionalism and prompt service. I've had several different technicians come out over the years and all were great, kind and knowledgeable. Would recommend to anyone!!! Read Less