Our HVAC Reviews

We found this wonderful company through a promotion with Lowes. A hidden Gem. Chris came to our home and treated it as if it was his own. We were planning a floor install too and offered recommendations  as to how / if to install flooring underneath the indoor unit.  He explained in detail in regular terms of the two step  Tirane systems we were getting  and reassured us of our great choice.  Plus got a great deal with the financing through Lowes. Made it a no brainier to jump in when we did. Then Sherry in the office  called to set up a time.  Perfect to a tee made sure we were informed days and times etc.   Also had the chance to chat with Lois  who is also well qualified to explain an issues we had or might have as well as scheduling information we might need. Then Dan the man and the crew showed up and got our system installed in excellent time. Taking care not to trample any of my plants . Our old Tranes were on their last legs , original to our home about 36 yrs old.  Out with the old /ancient and in with the new more efficient. Saved us  quite a bit of money the first summer we had it installed, and cool as the artic too.   Not to mention added value to the house and runs well.   From Consult to installation  to learning about our system to keep it better maintained and now   present day  we are so happy with this well coordinated Team. They listen understand and follow through . We are very happy with the COOL CONNECTIONS FAMILY. We hope to have a long and happy relationship. Thank you to everyone at COOL CONNECTIONS. They really are  cool connections  to have. Read Less

First off, the guy named Ben was on-time and professional at his job. Very knowledgeable off the system and he made sure he checked on the guy that was working with him to ensure all was good. They finished the job in great time and explained everything to me. After researching five different companies, I decided to go with Cool Connections because of the salesman Nick. He always responded when I contacted him and he always answered all my questions. I felt comfortable going with this company because of the communication and the realness of the sales person. The system is great and the service was Outstanding as well. The technician were Outstanding as well. They finished the job in less than 4 hours. Read Less

I called this company originally, about a month ago, in a panic as our system went down and I couldn't find an a/c company to come to the house. Everyone said it would be 2 or 3 weeks before they could get to us. I was shocked when I called this company - a tech helped us get back up and running over the phone. Needless to say, his kindness won our business. I scheduled an appointment for maintenance. Today, the tech again was very nice, professional, explained things as he was doing it and even gave us tips on maintaining our system ourselves, besides the normal filter change. All I can say is THANK YOU! These days it is hard to find a good company with good people. We found one. I highly recommend this company. Read Less

Called Cool Connections to have my AC unit looked at while every other company couldn't make it out that night. Cool Connections was booked as well but I had a house that was 82 degrees and a 2 year old that wasn't sleeping well, and sweating through his clothes. The owner personally came out and fixed my AC problems (which turned out to be more problems than we originally thought) because all of the trucks in his fleet were booked through the night. I can't give this company anymore praise, very professional, VERY fast, and knowledgeable about AC repair and maintenance. Read Less

Recommend 150%. First time customer today and more than satisfied, especially if you you’re lucky to be assigned to AC guru Mr. Dan Cox. Nicest guy I’ve met in quite a while and with over 30 years of experience he was able to find out what the problem was and fix the issue within minutes and my ac is running wonderfully now 👌. I will forever be a customer and recommend to everyone I know. Call them without hesitation, you won’t be disappointed! I’m so happy right now! Thank you 🙏 Thank you! Read Less