Our HVAC Reviews

Dilshod, the technician, and Cool Connections were great. They had a cancellation the day we had issues, so they were here pretty quickly. We were given a couple of options for repairs, we chose the permanent, more expensive option. The price was still pretty good. I’ll call them again and ask for him. Read Less

I love that Sherri calls to remind us about services. She also called throughout the day to let me know on the techs schedule and approximate arrival time. Our tech was friendly, very thorough, and mentioned some tips for us to make the furnace/AC more efficient. After he left my husband mentioned how much better the house felt, almost immediately! We have used Cool Connections for almost 10 years and have always been pleased! Read Less

I am an extremely satisfied customer of Cool Connections. They have performed annual inspections of my two HVAC units for many years, correcting any small issues on the spot. Recently, during the first week of April, one of my units was not functioning properly. The CC technician came promptly to evaluate the unit and decided that even though 12 years old, it could possibly be repaired. After considerable work, he found that there were copper pipe brazed and mechanical connections that needed repair (requiring the entire line set to be removed at considerable expense). He recommended a unit replacement which I completely agreed with. Within a few days the team of Dan and Cody came with my new unit, all associated parts, and the expert ability to remove the old unit and air handler and install the new one. The accomplished this same day. The only "glitch" was that the new unit was slightly larger than the old, and the hallway door where the air handler was located would no longer open/close properly. Dan told me that Chris would take care of that. In less than a week Chris did come and recommended options for repair and we chose the one we both liked. He returned on the promised scheduled date and did an outstanding job fixing the problem. And, at no additional charge to me. I am a Cool Connections customer for life. Read Less

The team at Cool Connections has never failed to provide amazing service. I am always happy with the quality of work completed by their outstanding crew. Don't hesitate to book your appointment and have their team keep you cool this summer. Read Less

I’ve peered into this gray metal box next to my house. Inside is a fan blade, a fan motor, a compressor, and a few other non-descript items. Mostly, it’s empty space, but the replacement cost is extraordinary. Cool Connections has managed the maintenance and repair of said metal box for literally years. On behalf of my dog and I, we thank you. And BTW; office mgr Sherry doesn’t turn wrenches, but without her, wrenches don’t turn. Read Less