Our HVAC Reviews

We found this wonderful company through a promotion with Lowes. A hidden Gem. Chris came to our home and treated it as if it was his own. We were planning a floor install too and offered recommendations  as to how / if to install flooring underneath the indoor unit.  He explained in detail in regular terms of the two step  Tirane systems we were getting  and reassured us of our great choice.  Plus got a great deal with the financing through Lowes. Made it a no brainier to jump in when we did. Then Sherry in the office  called to set up a time.  Perfect to a tee made sure we were informed days and times etc.   Also had the chance to chat with Lois  who is also well qualified to explain an issues we had or might have as well as scheduling information we might need. Then Dan the man and the crew showed up and got our system installed in excellent time. Taking care not to trample any of my plants . Our old Tranes were on their last legs , original to our home about 36 yrs old.  Out with the old /ancient and in with the new more efficient. Saved us  quite a bit of money the first summer we had it installed, and cool as the artic too.   Not to mention added value to the house and runs well.   From Consult to installation  to learning about our system to keep it better maintained and now   present day  we are so happy with this well coordinated Team. They listen understand and follow through . We are very happy with the COOL CONNECTIONS FAMILY. We hope to have a long and happy relationship. Thank you to everyone at COOL CONNECTIONS. They really are  cool connections  to have. Read Less

I was shocked after reading so many negative reviews of so many different ac repair companies in my area. Then I came across Cool Connections. I called yesterday and befor I got home from work, my ac was working beautifully!! Dan came out and was so kind to my neighbor and called me after he was all finished. He was so nice and his knowledge was above and beyond. He treated our home like it was his and even our kitties enjoyed his company. I could only wish I could have more 'Dans' in this world every time Im in need of a repair or any kind of customer service. Thank yiu Cool Connections! And thank you Ms. Sherry for getting us such a great tech amd for being so sweet when I called to make the appointment and afterwards for the final paperwork. 😀 Read Less

My A/C unit was freezing up. Dan came out and showed me where the problem was and how to maintain the unit until my next check up. He was very personable and happy to answer all my questions about the A/C unit. If and when I have problems in the future, I am requesting him. Thanks Dan! Read Less

Purchased a Trane XR-14 system. Very much satisfied with BEN’s and AJ’s installation and system start up. Chris sold me the correct unit size for my home and my budget. Would highly recommend Cool Connections Inc. for any of your HACV needs. Read Less