At Cool Connections we want you to know that during these difficult times of Coronavirus we are continuing to provide air conditioning, heating, and air quality services to all our customers. We are implementing enhanced processes to help keep our customers and employees safe and healthy. Please call us at (904) 685-1582 if you need service and we will be more than happy to serve you!

CHECKLIST TO ENSURE SAFETY

• We will use gloves and masks if applicable and/or available.
• Get as much information as possible upfront from you to limit exposure time on the job.
• Through use of cell phones, we can communicate while on the job instead of face-to-face interaction.
• Inform you when we arrive, giving you an opportunity to social distance if you prefer.
• Prior to the appointment, please let our dispatcher know if you have experienced any recent illness in your home so that we can take any necessary precaution to protect our techs and anyone they come into contact with throughout the day.
• We can also accept check or credit card payments over the phone to limit physical contact with the technician if so desired.

By using these guidelines, we will strive to keep our customers and employees safe during the coronavirus pandemic. We ask that our customers don’t take offense during the current climate if we don’t shake hands (although we will still greet you with a smile).

As always, we thank you for your business and look forward to serving you!