Our HVAC Reviews

So the in-laws a/c went out on 6/5/2024. They called the home warranty place. They sent Beaches Heating & Air out there. Those are the scammers. Never checked freon level or anything. So they were in a hotel for 2 days system started cooling again. On 6/12/2024 the system took a dump again. I called Chris and he scheduled an appointment the very next day. He came out and checked the unit. He offered superb customer service by putting bandaid work on it til today 6/17/2024. Today Dan came out and installed a new unit and they went above and beyond the customer service spectrum. I know for a fact if there is a bad review on here it’s probably cause they didn’t get there way. Chris and Dan y’all have won our families service. Thank you for making a complicated situation very relaxing. I will definitely be referring more and more people. Read Less

Cool Connections has been my HVAC company for years now. Their service is regularly outstanding and their communication is excellent. The other day our AC died, I called, and someone came within 24 hours, quickly diagnosed the problem, and had us back in the cool as fast as could be expected. Highly recommended! Read Less

Air conditioner stopped working last night. I called them this morning at 8:00, spoke with Sherry who is very professional and helpful. Scheduled service for today between 10:00-1:00. Chris arrived in the time quoted and repair was completed in less than an hour. Very grateful for the same day service and quick repair, especially with the temperatures so high. Have been a customer of Cool Connections for years and would recommend them to anyone needing Ac service. Read Less

We discovered our air conditioner was not working on Thursday evening around 6:30. Cool Connections was at our house Friday morning, and We had a new unit installed and working by Saturday at noon. We are so thankful for the quick, friendly service of everyone involved. This includes the owner Chris, the office manager Pam, and the technician Deshawn (forgive me if I misspelled his name). Read Less

I have been a customer of cool connections for over 20 years.with regular service calls,my old unit lasted over 20 years, which is awesome. I replaced the old unit with a trane runtru 4 ton unit. the air movement is stronger and colder than the old unit. It doesn't seem to run as much ,which will save me on my energy bill. Cool Connections treats you like family , they go above and beyond with the new install making sure everything is right. In the past if I ever needed a service call , they would come right out. You will not find a better company to take care of you. Read Less